This Privacy Policy explains how Evolution Parking and Guest Services (“EPGS,” “we,” “our,” or “us”) collects, uses, shares, and protects information through the RevPASS platform (the “Services”).
RevPASS is a digital parking technology platform that facilitates parking transactions at locations operated by third-party property owners.
By using the Services, you agree to the terms of this Privacy Policy.
If you have questions about this Privacy Policy or your personal information, you may contact us at:
Email: support@payRevPASS.com
Address: 4350 W. Cypress St., Ste 250, Tampa, Florida 33607
We may collect information in the following ways:
A. Information You Provide
Name
Email address
Phone number
Vehicle information, including license plate
Payment-related information
Information submitted through support inquiries or claims
B. Information Collected Automatically
Device information
IP address
Browser type
Platform usage activity
Session and transaction data
Approximate location data
C. Information from Third Parties
We may collect information from third parties, including:
Property owners and operators
Service providers and partners
Payment processors
Public or regulatory sources where permitted by law
D. Location-Based Technologies (Including LPR)
At certain locations, we may use license plate recognition (“LPR”) technology to:
Identify parking sessions
Facilitate payment processing
Support compliance with parking terms
LPR may be deployed in coordination with property owners and is used for operational, security, and service improvement purposes. Where applicable, signage is typically posted at the location.
For more information, please review our License Plate Recognition (LPR) Policy.
E. Payment Information
Payment card data is securely processed by third-party payment processors.
RevPASS does not store full cardholder data. Payment information is tokenized and handled in accordance with industry security standards.
We use collected information to:
Process parking transactions
Facilitate parking access and session management
Support compliance with parking terms
Provide customer support
Improve platform performance and functionality
Conduct analytics and reporting
Detect, prevent, and investigate fraud, chargebacks, or misuse
Communicate with you regarding your parking activity
By providing your phone number, you consent to receive transactional and service-related communications, including text messages related to parking sessions, reminders, receipts, or account activity.
Message and data rates may apply. You may opt out at any time by following the instructions in the message or contacting support.
We may share information with:
A. Property Owners
To support parking operations, reporting, and reconciliation.
B. Service Providers
Including providers of:
Payment processing
Technology infrastructure
Analytics and reporting
Customer support
C. Enforcement and Compliance Partners
Where necessary to support compliance with parking terms and applicable policies.
D. Legal and Regulatory Authorities
When required to comply with law or protect rights, safety, or property.
E. Business Transfers
Your information may be transferred in connection with a merger, acquisition, restructuring, or sale of assets.
7. Cookies and Tracking Technologies
We and our service providers may use cookies and similar technologies to:
Improve platform functionality
Analyze usage patterns
Enhance user experience
You may control cookies through your browser settings. Disabling cookies may affect functionality.
Our Services do not currently respond to “Do Not Track” signals.
8. Data Retention
We retain personal information:
As long as necessary to provide the Services
To comply with legal and regulatory obligations
To resolve disputes and enforce agreements
For operational and analytical purposes
Retention periods may vary depending on the nature of the data and applicable legal requirements.
We implement commercially reasonable safeguards to protect your information, including:
Encryption in transit and at rest
Access controls and authentication protocols
Ongoing monitoring and security practices
While we take reasonable steps to protect your information, no system is completely secure.
You may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information (subject to legal limitations)
Opt out of certain communications
To submit a request, contact:
support@payRevPASS.com
We may verify your identity before processing requests.
Depending on your state of residence, you may have certain rights regarding your personal information.
A. California Residents (CCPA/CPRA)
If you are a California resident, you have the right to:
Know what personal information we collect, use, and disclose
Request access to your personal information
Request deletion of your personal information (subject to exceptions)
Correct inaccurate personal information
Limit the use of certain sensitive personal information
Opt out of the sale or sharing of personal information
We do not sell personal information for monetary value.
B. Other State Residents
Residents of states including Virginia, Colorado, Connecticut, Utah, Texas, and others may have rights to:
Access personal data
Correct inaccuracies
Delete personal data
Opt out of certain data processing activities
We will respond to verified requests in accordance with applicable law.
C. Sensitive Personal Information
We use sensitive personal information, including license plate and location data, only as necessary to provide the Services and do not use such information for purposes requiring additional consent under applicable law.
D. Verification of Requests
To protect your privacy, we may verify your identity before processing requests.
The Services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children.
The Services may contain links to third-party websites or services. We are not responsible for their privacy practices.
We may update this Privacy Policy from time to time. Updates will be posted with a revised Effective Date.
Your continued use of the Services constitutes acceptance of the updated policy.
Evolution Parking and Guest Services
4350 W. Cypress St., Ste 250
Tampa, Florida 33607
support@payRevPASS.com
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